Bolsos con Alegría le ofrece un servicio de compra online para adquirir nuestras colecciones, accediendo a promociones, regalos y ofertas exclusivas. Al utilizar esta página web, usted acepta estas condiciones generales de venta. Para cualquier duda, puede contactar con nuestro servicio de Atención al Cliente.
Al realizar un pedido en Bolsos con Alegría, usted garantiza ser mayor de 18 años.
Cada producto incluye:
*Nota: Los colores pueden variar según la calidad de la pantalla.
Las promociones y descuentos serán válidos hasta la fecha indicada o hasta fin de existencias.
Todos los pedidos están sujetos a disponibilidad. Si un producto está agotado, se notificará de inmediato al cliente y se procederá al reembolso del importe en los días siguientes.
Bolsos con Alegría se reserva el derecho de cancelar o rechazar pedidos en los siguientes casos:
Los precios están en euros (€) y son exclusivos para compras online. Se aplica el IVA vigente, salvo en Canarias, Ceuta y Melilla, donde se aplican impuestos locales.
Usamos pasarelas de pago seguras con encriptación SSL y protocolos de Comercio Electrónico Seguro (3D Secure).
No se permiten compras superiores a 2500€ para reventa.
No se realizan entregas en fines de semana o festivos.
Calculado según la dirección de entrega y mostrado antes de confirmar la compra.
Tiene 14 días naturales para desistir del contrato sin justificación. En caso de desistimiento:
Excepciones: No aplica a bienes personalizados, perecederos o desprecintados por higiene.
Para consultas o reclamaciones:
Este documento regula sus derechos y obligaciones al comprar en Bolsos con Alegría. Le recomendamos leerlo atentamente antes de realizar su compra.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
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